Shipping policy

Aapke store SVSouq ke liye yeh sirf UAE (United Arab Emirates) market ke mutabiq design ki gayi short aur professional Shipping Policy hai.

Aap is text ko copy karke brackets [ ] wali info apni pricing ke mutabiq update kar lein:

Shipping & Delivery Policy (UAE)

Last Updated: May 16, 2026

Thank you for shopping at SVSouq (https://svsouq.com/). We are dedicated to delivering your Gaming Accessories and Sports & Fitness gear quickly and safely across the United Arab Emirates.

1. Shipment Processing Time

  • All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after you place your order.

  • You will receive a notification via Email, SMS, or WhatsApp once your order has been dispatched, along with a tracking link.

2. Delivery Times & Shipping Rates

We offer reliable shipping across all emirates (Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, and Fujairah).

  • Estimated Delivery Time: 2 – 3 Business Days.

  • Shipping Cost: [e.g., Free Shipping across UAE / Flat Rate of AED 15 / Free Shipping on orders over AED 150].

Note: Delivery to remote or non-service areas might take an additional 1-2 business days.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) all over the UAE for your convenience.

  • Please ensure you provide an accurate delivery address and an active UAE mobile number.

  • Our courier partner will contact you via call or WhatsApp before delivery to confirm your availability.

4. Wrong Address & Failed Deliveries

If a delivery fails because the provided address was incorrect or the customer was unreachable after multiple attempts by the courier company, the parcel will be returned to our facility. To arrange a re-delivery, an additional shipping fee may apply.

5. Contact Us

If you have any questions regarding your shipment or need real-time tracking support, feel free to contact us:

  • Email: [Your Store Email - e.g., support@svsouq.com]

  • WhatsApp / Phone: [Your UAE Phone Number]

Isko change kaise karein:

Aap purani shipping policy ko Shopify settings se remove karke sirf yeh text paste kar dein, kyunki yeh UAE ke customers ke liye bilkul clear aur precise hai.

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